Clarity at the Center of the Storm
Kiklona helps multi-location businesses unlock insights from reviews – so you know what to fix, what to celebrate, and where to grow.
INSIGHTS - TURN NOISE INTO CLARITY
Customer feedback is scattered and emotional – Kiklona helps you extract patterns, urgency, and themes, so decisions are no longer guesses
Summaries
Smart summaries of key issues and wins
Summaries
Smart summaries of key issues and wins
Trends
Trends by location and over time
Trends
Trends by location and over time
Integrations
One-click integrations with your feedback sources
Integrations
One-click integrations with your feedback sources
Alerts
Drill-down views and customizable alerts
Alerts
Drill-down views and customizable alerts
OPERATIONS - SAVE TIME, ACT FAST
Manual review is inefficient. Kiklona automates detection of red flags and recurring issues, helping ops teams act quickly — and reduce costs.
Feature points:
🌀 Real-time alerts for urgent issues
🌀 Categorization by topic or severity
🌀 Monthly reports that get to the point
🌀 Journaling feature to track what drives improvement
Marketing – Boost ROI with Feedback TEXT
Kiklona helps you see what customers actually care about — and gives you the tools to respond. Use insights to sharpen your messaging, and reply with AI-assisted responses that build trust and boost SEO.
Feature points:
🌀 Identify your most loved features
🌀 Spot negative themes to avoid in ads
🌀 Tailor negative campaigns per region or store
🌀 Respond to reviews with AI – driving SEO and brand loyalty
Latest from our case study
Target your customers with the right messages.
Let’s Get Started
Are you ready for more better productive business!
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OUR WORK PROCESS
Our mission is provide profitable product to customers
Data for your people
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Data for your people
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OUR WORK PROCESS
Our mission is provide profitable product to customers
Collect the Data
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Collect the Data
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Analytics the Data
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Analytics the Data
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NEWS & UPDATES
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FAQs
Not at all. Kiklona is designed for non-technical users — setup takes minutes, and your dashboard is as intuitive as checking your inbox.
Yes. Kiklona detects and analyzes feedback in multiple languages — and even helps you respond with tone-matched replies tailored to each region.
Google Reviews, social media comments, internal surveys — and more. If your customers are saying it, Kiklona can capture and understand it.
Absolutely. Our built-in journaling lets you track interventions and learn what works best — by store, manager, or issue type.
We’re here for you. From onboarding guidance to real-time chat, our team (plus AI help) ensures you’re never stuck.
Yes. Kiklona uses enterprise-grade encryption and follows industry best practices to keep your data safe and confidential.
